FAQs
Does DaDA TRIBE have a physical store?
Not yet, we are 100% online. Think of us as that exclusive friend who only shows up in your DMs and delivers at your doorstep. No crowded malls, no awkward changing rooms, just timeless fashion statements delivered straight to you.
What is delivery time?
Fashionably on time. Your order usually arrives within 5–7 working days. Just enough time to clear some closet space and practice your “new shirt, who dis?” mirror look.
What are the delivery charges?
We keep it simple. Delivery is Rs. 200 anywhere in Pakistan. But if your order is Rs. 5000 or above, delivery is on us because you are our favourite.
Do you have a return / refund policy?
Yes, we do. You’ve got 7 days to decide if it’s true love. If not, just make sure the item is unused and in its original condition, and we’ll take it back. Not satisfied? Contact us and we’ll sort it out. No awkward breakups, promise.
Can I exchange products in case of a size issue?
Yes, you can exchange within 7 days as long as the product is unused and in its
original condition. Just contact us and we’ll arrange the exchange.
Can I cancel my order?
Once your order has been verified, processed, or dispatched, it cannot be
cancelled.
Can I make changes to my order once confirming it?
Yes, you can make changes by contacting our customer service immediately on WhatsApp or Instagram. Once the order is processed or dispatched, changes cannot be made.
What are the payment methods for DaDA TRIBE?
We offer online card transactions, JazzCash, and cash-on-delivery payment options.